Each piece we create at Ette Jewelry is lovingly made-to-order, crafted uniquely for you, which means we are unable to offer refunds. Your jewelry is as one-of-a-kind as you are, designed with care and intention.

That said, if you encounter any concerns or issues with your piece, don't worry! Just reach out, and we’ll chat about it. While refunds aren’t usually on the table, we’re all ears and will handle exceptional cases with heart and fairness.

Thank you for trusting us to be a part of your story - Ette Jewelry made just for you.

Reach out to us: contact us at cs@ettejewelry.com anytime and we will do our best to resolve any problems!